I am very glad to provide feedback for mcIntellect Solutions Pvt Ltd. Their response time against the sales & post-sales are excellent. We are in touch with them constantly for various business needs. It’s good choice consider them for all your IT requirements DY-Mgr (IT) – EID
In the time that I have known this service provider I don’t recollect a single instance of them not honouring commitment. Being in the job that I am, even a few hours without the system is next to impossible. I think they understood my work and customised their services accordingly. Have been very prompt in responding to calls/mails, usually distress calls and sorted out my problem in the quickest possible way. The system they follow for client servicing and maintaining records has been very professional. Maintenance of history has been exemplary. They ensure that any problem is sorted out by a physical visit or using online solution. The service personnel who have taken up our work have been polite and very reliable. This is one of the reasons I have stuck to this service provider- mainly because of their back end and field team. In my experience there has been no excess billing, no surprise payments and maintaining my system has not been an expensive exercise.
Unit Head (National Entrepreneurship Network Global)
As our relation with mcIntellect is more than 2.5 years now, I am sharing openly that you shown clear dedication towards honouring customer commitments by way of transparent communication, professional attitude and on time response to customer needs. These are the primary and important aspects which lay foundation for any service oriented organization. You are on the right path mcI. Keep going without losing the momentum. You will flourish. Wish you all the best.
CFO (C-Dot Alcatel Lucent Research Centre)